Privacy Policy for SafariBuddy

Effective Date: 01-01-2025

SafariOffice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application SafariBuddy ("App"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.


1. Responsible SafariOffice Entity

SafariOffice is the controller of your Personal Data as described in this Privacy Policy, unless specified otherwise.

This Privacy Policy does not apply to the extent we process Personal Data in the role of a processor or service provider on behalf of our customers, including where we offer to our customers various software as a service (cloud) products through which our customers (or their affiliates):

  • 1.1 create their own Quotes, content and other (future) web and mobile applications running on our Service;
  • 1.2 sell or offer their own tours, safaris and activities (products and services);
  • 1.3 send electronic communications to others; or
  • 1.4 otherwise collect, use, share or process Personal Data via our Services.

For detailed privacy information related to a SafariOffice customer who uses the SafariOffice Services as the controller, please contact our customer directly.

We are not responsible for the privacy or data security practices of our customers, which may differ from those explained in this Privacy Policy.

2. Information We Collect

When you use SafariBuddy, we may collect the following types of information to make sure the App works according to its promised features:

2.1. Personal Information

  • Name, email address
  • Profile information you voluntarily provide through the app or to the tour operator you booked with, such as preferences or dietary requirements.

2.2. Non-Personal Information

  • Device information (e.g., device type, operating system, and app version).
  • Log data, such as IP addresses, browser types, and pages viewed within the App.
  • Usage data, including the features you use and how you interact with the App.

2.3. Location Information

  • We may collect and process your location data to provide personalized features like the map showing your location on your tour. You can manage location permissions in your device settings.

3. How We Use Your Information

We may use the information we collect for purposes such as:

  • Providing and improving the App’s functionality and features.
  • Providing information to the tour operator you booked with.
  • Sending you updates, alerts or promotions related to your booked tour.
  • Responding to inquiries or providing customer support.
  • Analyzing usage patterns to enhance user experience.

4. How We Share Your Information

We will not sell your personal information. However, we may share your information in the following scenarios:

  • With Service Providers: To provide background information like flight info.
  • With Partners: When you book with safari operators, lodges, or other travel providers.
  • As Required by Law: To comply with legal obligations or respond to lawful requests.
  • In Business Transfers: In connection with mergers, acquisitions, or asset sales.

5. Your Choices and Rights

  • Access and Update: You can access and update your personal information in the App. You can add and or delete tour details at any time.
  • Delete Your Account: You can request account deletion by contacting us at support@safaribuddy.com
  • Manage Cookies and Tracking: You can manage cookie preferences or disable tracking features on your device.

6. Data Security

We take strict security measures to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction. These measures include limiting the number of people who have physical access to our database servers as well as electronic security systems, data encryption and password protections, which guard against unauthorized access.

7. Children’s Privacy

SafariBuddy is not intended for use by children under the age of 5. We do not knowingly collect personal information from children.

8. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with the "Effective Date" updated. Continued use of the App after such changes constitutes acceptance.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:
Email: legal@safarioffice.com
Address: SafariOffice B.V. Veemarktkade 8, Den Bosch, the Netherlands.